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Hey Fabulous People!
Welcome to our harness haven where customization is the name of the game! We're here to make sure your harness game is on point and tailored to your every desire.
Cancellation Period:
Customers have the right to cancel their order within 14 business days of receiving the order. This cancellation period begins from the day the order is received and ends at the close of business on the 14th business day.
Cancellation Procedure:
To cancel your order, don't hesitate to contact our customer service team within the specified cancellation period. You can contact us by email at Info@playvegan.shop. Please provide your order number and relevant details to facilitate the cancellation process.
Return of Items:
If you wish to cancel your order, you must return the items to us in their original condition and packaging. Customers are responsible for covering the cost of return shipping unless otherwise specified by our customer service team.
Refunds:
Upon receiving returned items in satisfactory condition, we will process a refund for the cost of the items, excluding any original shipping fees. Refunds will be issued to the original method of payment within a reasonable timeframe.
Exceptions:
Please note that certain items may be exempt from the right of cancellation, including perishable goods, personalized or custom-made products, and items that have been opened or used due to hygiene reasons.
Quality Assurance:
We strive to ensure that all our products meet the highest standards of quality and craftsmanship. If you have concerns about the quality or condition of any items received, please contact us promptly to discuss possible remedies.
Deposits and Payments:
For orders that require a deposit or payment in full at the time of order placement, please note that any deposits paid are non-refundable unless otherwise specified in our terms and conditions.
Additional Information:
For more information about our cancellation policy or to initiate a cancellation request, please contact our customer service team. We are here to assist you and ensure a seamless shopping experience.
Now, let's talk about the nitty-gritty of returns because, well, we like to keep it real and naughty.
We understand that anticipation is real, just like your incredible style! We're working tirelessly to get your order ready and shipped to you as soon as possible. Our goal is to have you strutting in your dream harness in no time! Rest assured, we'll keep you in the loop—expect a heads-up the moment your order is prepped for its grand journey. Plus, we're tossing in a tracking number, so you can practically sashay along with your parcel on its way to you.
Get ready to slay in style!
Shipments & Deliveries
